Frequently Asked Questions

Yes. We use a system called MSH to achieve this. You can Learn More here.

FreezeHost is a free 24/7 hosting service that provides game hosting for Minecraft servers and Discord bots (Python and Node.js).

1. Log in to our Dashboard.
2. Navigate to the Subdomains tab.
3. Enter your desired subname; the free subdomain is created with *.freezehost.com.
4. Select the node of your server and enter your server port from the panel.
5. Click Create. It usually takes 2–5 minutes to start working.

Head to the coins earning section. We have multiple methods available.

Setting up Geyser is now simple!

1. Go to the Plugins tab in the panel.
2. Search for and install Geyser.
3. Restart your server, then go to plugins/Geyser-Spigot/config.yml.
4. Change the bedrock: port: to your Server Port.
5. Restart your server again.
6. Bedrock players can now join using your server's IP and Port.

Edit the server.properties file in our panel and set online-mode=false. Then, restart your server.

1. Log in to our dashboard.
2. Buy resources using earned coins.
3. Go to the Servers Tab, locate your server, press the edit icon, enter the new configuration, and click edit.
4. Your server is upgraded.

Visit the premium plans page for more info.

Free account users can delete their account by going to the Profile page in the free dashboard and clicking the Delete Account button. Premium users can manage their account deletion through the existing options in the billing portal.

Go to our panel, open your server, copy its address, and add it in Minecraft under Multiplayer > "Add Server".

Go to our dashboard and follow the steps to create your first server.

First, make yourself an operator (OP) on the server. Once connected, use the commands /whitelist on to enable it and /whitelist add <username> to add players.

In the server console on our panel, type the command op your_username_here. Only grant OP to trusted players.

The recommended way is through the panel:

1. Access your server via our panel.
2. Select your server, then go to "Tools" > "Plugins".
3. Browse and install your desired plugin.

Important: Review our rules before adding plugins. Unauthorized ones may lead to suspension.

1. This usually happens if the server crashed, often due to a faulty plugin.
2. Check the console logs to identify the problematic plugin, then remove or replace it.
3. If the crash is due to low RAM, consider upgrading your server plan.

1. Log in to our panel.
2. Go to the "Startup" tab and set your desired Minecraft version.
3. Go to "Settings" and press the "Reinstall" button.

Note: Snapshots and other unofficial versions are not supported.